1. What products does BuyAfric.com offer?
We offer authentic African products, including shea butter, black soap, red palm oil, spices, and more. Explore our growing selection of sustainable goods.
2. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
3. What payment methods do you accept?
We accept major credit/debit cards, mobile money, PayPal, and bank transfers for bulk orders. Transactions are securely encrypted.
4. How long does delivery take?
Delivery within Ghana takes 2-5 business days. International orders typically arrive within 7-14 business days.
5. What is your return and refund policy?
We offer a 14-day return policy for unused products in original packaging. Visit our Return Policy page for full details.
6. How do I track my order?
After your order is processed, you’ll receive a tracking number to monitor your shipment via our Order Tracking page.
7. Are your products eco-friendly?
Yes, we prioritize sustainability with eco-friendly packaging and ethically sourced products.
8. Can I place bulk orders or request custom packaging?
Yes, contact us at @support or +233 (0) 55 323 5331 for bulk or custom packaging requests.
9. How do I contact customer support?
Reach us via @support, phone, or live chat during business hours.
10. Do you collaborate with African artisans or producers?
Yes, we proudly partner with African artisans to showcase their products globally. Email us at @collaborations to learn more.
